Privacy Policy

This Privacy Policy explains how Nexonowa IT Solutions ("we", "us", "our"), operator of BillNova (billnova.in), collects, uses and protects information when you use our website and software.

1. Information we collect

• Account information — name, email, mobile number, company name, GSTIN and address you provide at sign-up.
• Business data you enter — invoices, customers, vendors, items, employees, payroll and related records you create in BillNova.
• Payment information — processed securely by our payment gateway (Razorpay). We do not store your full card or bank details on our servers.
• Usage & device data — log data, IP address, browser type and basic analytics to operate and improve the service.

2. How we use your information

• To provide, maintain and improve BillNova and its features.
• To process subscriptions, payments and generate GST invoices.
• To send transactional messages (OTP, receipts, renewal and support communication).
• To provide customer support and respond to your requests.
• To comply with applicable Indian laws and tax requirements.

3. Your business data

The business data you store in BillNova belongs to you. We access it only to operate the service, provide support you request, or where required by law. You can request an export of your data or assistance migrating it at any time.

4. Sharing of information

We do not sell your personal or business data. We share information only with: (a) service providers who help us run BillNova (such as hosting and the payment gateway), under confidentiality obligations; and (b) authorities where required by law.

5. Data security

We use reasonable technical and organisational measures to protect your data, including encrypted connections (HTTPS) and access controls. No method of transmission or storage is 100% secure, but we work to protect your information and respond promptly to any issue.

6. Data retention

We retain your account and business data for as long as your account is active and as needed to provide the service or meet legal and tax obligations. On request, we will delete or return your data subject to applicable retention requirements.

7. Cookies & analytics

We use cookies and similar technologies to keep you logged in, remember preferences, and understand how the site is used. You can control cookies through your browser settings.

8. Third-party services

BillNova integrates with third-party services such as Razorpay (payments), email delivery and Google services (analytics/ads). Their use of data is governed by their own privacy policies.

9. Children

BillNova is a business tool and is not directed at children under 18. We do not knowingly collect data from children.

10. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date.

11. Contact

Nexonowa IT Solutions
C-121, Gaurs Siddhartham, Siddharth Vihar, Ghaziabad, Uttar Pradesh, India
Email: info@billnova.in
Phone / WhatsApp: +91 74280 37708